Northbourne Medical Centre
193A Upper Shoreham Road, Shoreham-by-Sea, Shoreham, England, BN43 6BT
162
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Northbourne Medical Centre
2015-12-04
Person
4
5
0
4th December 2015
Fantastic care always no matter which doctor you see. Registrar, Dr Clintone today.
11th January 2016
Response from Northbourne Medical Centre
Thank you for your kind comments
Northbourne Medical Centre
2015-11-29
Person
4
5
0
Written by a patient
Written by a patient 29th November 2015
Firstly I would like to thank Jenny on reception. She checked me in, and after mentioning to her about the flu jab, suggested that I ask the doctor when I see her to see if she could administer it for me. Unfortunately she couldn't, but then Jenny went out of her way to see if any of the nurses were available to give me the injection instead (as I was there, and to save making another appointment). I then saw Sheree, who, despite me not officially being booked in for the flu jab, was extremely helpful, and offered to give me the injection there and then.
2nd December 2015
Response from Northbourne Medical Centre
Thank you for your feedback, I am so pleased we were able to provide a great service for you. I have also passed on your comments to Jenny.
Northbourne Medical Centre
2015-10-24
Person
4
5
0
24th October 2015
I always feel I'm really listened to and the doctors here have real empathy.
Dr Rushton, in particular, is superb.She is articulate, extremely caring, and always explains next steps, etc.Thank you!
2nd November 2015
Response from Northbourne Medical Centre
Thank you for your kind words I will ensure they are passed on to Dr Rushton Jill Grey Practice Manager
Northbourne Medical Centre
2015-10-24
Person
3
5
0
24th October 2015
My care was great the doctors are always helpful.
It's a shame when I have to attend the waiting is always far too long.
2nd November 2015
Response from Northbourne Medical Centre
Thank you for your comments, apologies that you always seem to have to wait a long time when you attend, it could be because an emergency has cropped up and the GP needs to attend, or the patients in fromt of you have taken longer than we had estimated. We are always looking to review our systems and your comments will help inform any future decisions. Thanks again Jill Grey Practice Manager
Northbourne Medical Centre
2015-10-24
Person
4
5
0
24th October 2015
Sometimes when you ring in the morning you can not get an appt though cant happen more than one day in a row more blotchy app would be good.
2nd November 2015
Response from Northbourne Medical Centre
Thank you for your comments, sadly we do sometimes have more demand on appointments than capacity, however with the introduction of the new Miami clinics, when appointments with the GP have all been taken and you have a new problem, we can arrange for you to be seen at another local practice. Jill Grey Practice Manager
Resources
Short link to review Northbourne Medical Centre: http://iwgc.net/eb66x